Return & Exchange Policy
If you are not satisfied with your FORDS Store purchase, we will gladly accept the return or exchange of unworn, unwashed, or unaltered items within 14 days of receipt of purchase.
Online purchases
Please send original sales receipt back with merchandise. Return/exchange packages must be shipped prepaid within 14 days, preferably via UPS. Your card will be promptly credited, less the initial shipping charges. Your credit card will be billed for any shipping changes incurred during an exchange.
For purchases made between 14-30 days of receipt of purchase, a store credit will be issued for FORDS Store merchandise. If no receipt is available, a store credit will be issued. The credit will have the value of the lowest sale price of the merchandise.
No exchanges or refunds will be accepted after 30 days of purchase.
No cash or credit refunds will be accepted on clearance items; customers may exchange items for the value of the lowest sale price of the merchandise.
If you have any questions about these policies, please contact us.